- Eligibility
Promotions are open to UK residents aged 18 or over. Participants must be homeowners located within regions where Thermly Limited operates. Certain promotions may be restricted to specific geographic areas. Eligibility may also depend on property type and the technical suitability of the promoted green technology. Thermly reserves the right to verify both eligibility and geographic qualification. - Promotion Period
Each promotion will indicate its start date. The end date may be fixed or variable depending on criteria such as available funding, redemption caps, or allocation limits. Certain promotions may enable participants to ‘lock in’ access to a promotional benefit for a period of time, beyond which access to the benefit will be lost if a qualifying action (such as signing a contract with an installer) is not triggered. Promotions may close earlier than advertised once the total allocation is exhausted. - Participation
Requirements for participation are specified in each campaign’s materials and may include completing a suitability assessment, submitting an application or supporting evidence, or making a qualifying purchase. - Availability
Promotions are subject to availability and may be limited by geographic area, installer capacity, and technical suitability. Unless stated otherwise, offers are non-transferable, non-refundable, and have no cash alternative. - Promotion Exclusivity
Participants may only benefit from one Thermly promotion at a time. Promotional offers cannot be combined or used in conjunction with any other live Thermly campaign, discount, or incentive. - Application of Contributions
Where a promotion includes a financial contribution toward green technology installation, the contribution will be applied as a discount at the point of sale—i.e. deducted from the amount charged by the chosen installer. There will be no payment of the cash amount directly from Thermly or any other third party to the successful participant(s). Where the total (net) cost of an installation to a participant after any promotional financial contribution is quoted indicatively on the Thermly platform, that net cost remains subject to change until technology package and selected installer are finalised, and a supply and installation contract is signed. The supply and installation contract remains solely between the participant and their selected installer. - Thermly’s Rights
Thermly Limited reserves the right to amend, suspend, or cancel any promotion at its discretion, particularly in cases of operational necessity, suspected misuse, or system errors. - Data Use
By participating, individuals consent to the use of their data for the purposes of promotion administration and communication, in accordance with Thermly Limited’s Privacy Policy. - Marketing Participation
In the case of promotions involving green technology installations, participants may be asked to allow Thermly and/or its partners access to their property to capture before-and-after photos, installation videos, and interviews about their experience. By entering the promotion, participants agree to provide such access, and acknowledge that Thermly has the right to use these materials—including quotes, images, and video—for marketing and promotional purposes across all media channels, including the Thermly website, social media, and campaign materials. - Final Decisions
All decisions made by Thermly Limited regarding promotions are final and binding. No correspondence will be entered into.
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